DR Air & Heat Services

Ruth Hendricks Brough
4 Star
On a Sunday evening, David Reyna drove into a rainstorm to make an emergency repair to the AC for my elderly tenant. He soon had it running cool air. In a rush of gratitude, I Zelled him the $825, asking him to email me the invoice. (It was my own idea to pay immediately.) In case you did not know this, it is wise to make your payment AFTER you have received the invoice, to understand the details of what was done; and you will obviously need the invoice for tax and business records. Already paid, David was not easy to reach, then his invoice was difficult to comprehend, as is often the case with a handwritten, specialty-work invoice. David would not assist (not exactly a surprise), but a friend and I enhanced the photo and were able to make out most of it. David had replaced the 40/5 dual-run capacitor, some melted wires, a corroded terminal, and lost freon. After googling the price range for these services, I estimated that I had been overcharged, even for an urgent call, by about $280; but this was not a big deal, even assuming my estimation was close. Communication was nearly impossible after work completion and payment, and that was what bothered me the most. His phone line accepted neither texts nor calls. I had his email from Zelle. Email eventually worked—but not before he understood consequences—and that was how I got him to send the invoice to me. I saw that it had been written at the time of service and signed by my tenant, who was not given a copy. He apologized and explained that he had just experienced a serious family health crisis. The day after David’s service call, I received a very different opinion, from a different contractor, on the urgency and cost to eventually replace the compressor and evaporator coil for my very-old system. This could go to differences in professional judgment. I think David was genuinely trying his best to estimate for me a range of interventions with corresponding costs. All the frustrations aside, I still recommend David Reyna. He did apologize for the delayed invoice, he is fully vetted by Angi / HomeAdvisor, his work is probably of excellent quality, and he was the first to call in our emergency. “I’ll be there in about 20 minutes,” he said. “Oh, has the heavy rain let up?” “No, but I don’t like to leave an elderly person without air conditioning.”
Wednesday 19th June 2024

J Young
5 Star
David with Dr Air and Heat responded fast to my call. He’s a Christian man and very professional. He’s not a rip off and overcharge for service. I had one company came and just took my service fee to tell me I needed a new unit for over 10,000.00. I called David and he responded fast. I just had come home from surgery and my AC stopped working. David didn’t hesitate. He came with promptness and found a unit reasonable so I would have air. I will refer David to others. He got the job done. I appreciate him and his son. I’m relieved of the hot house. I don’t know what I would have done if it wasn’t for Mr. David. Thank You Dr AC and Heat.
Monday 22nd July 2024

Chris Gunter
5 Star
Twice I was in desperate need of quick dependable service, both times I recieved just that. I totally recommend DR for heating and air. Our unit was 20 years old and he was able to keep it going a little longer, but when it came time for a new unit, David gave us the best deal. Good honest service is hard to find in this industry, but these guys are.
Wednesday 15th May 2024

Peter Casoni
5 Star
We had a great experience with with DR Air & Heat Services. They were prompt, fair and communicative. I highly recommend David and his entire team of experts!
Thursday 25th April 2024

Shawna Ford
5 Star
Loved our experience with Dr. Air & Heat Services, LLC! David was friendly, fast, and reasonable on pricing. We really appreciate him coming out and getting the work done same day. Highly recommended!
Thursday 5th October 2023